Reflecting On A Remarkable 2023

By: Emily Snyder

Published On: January 2, 2024

As we bid farewell to 2023, it's with immense pride and gratitude that we recap the key milestones and achievements that have defined this exceptional year for our company. From sales triumphs to technical advancements, community engagement, and employee development, every facet of our organization has contributed to the success we celebrate today.

Sales and Technical Achievements

We're thrilled to announce our continued growth in managing one of the largest private clouds in the market. In a move to streamline our operations and enhance user experience, we successfully combined several software components under one umbrella. This consolidation not only increased efficiency but also paved the way for a more cohesive and user-friendly platform. This accomplishment is a testament to our commitment to staying at the forefront of technological advancements. Read about our thriving tech department here.

One of our favorite success stories of the year is how we saved the day for Carroll County, Iowa who had originally been working with another MSP. What should have been a 2-day task was turning into a multi-month project. Enter IT Outlet and The Nerds You Love To Know. In 3 hours we have everything reconfigured and complete. The project scope was complete and best practices were put in place that otherwise, wouldn't have been done. Our dedication to making the customer buying journey seamless remained abiding. Through constant improvements and feedback integration, we are proud to report notable enhancements in customer satisfaction.

Here's what some of our customer's said about us this year: 

"Rennich makes sure no one beats her pricing and also takes the time to understand every product the clients are looking for." - IT Director, Carroll County

"Jeremy has always been helpful, prompt, and resolves our issues in a proficient matter!" - Menno Olivet Care Center

"Trent V. was very professional and flexible with our hectic schedule. Thank you!" - Carroll Trusses II LLC

"I have absolutely loved working with IT Outlet! They're able to get me hardware super fast AND at a better price than my previous sources. It is an absolute pleasure to work with Tanner. He is super responsive and never leaves any issues unresolved." - IT Director, Blue Mountain Hospital

"Travis has been a great resource to work with!" - Eastern ShipBuilding Group

Evolving Technology Trends

In response to evolving tech trends, we have actively assisted our customers in adapting to the increasing prevalence of AI across various industries. Our solutions continue to empower businesses to harness the power of artificial intelligence for enhanced efficiency and innovation. Watch how Veeam Data Platform introduces cutting-edge AI-powered Malware Detection Engine, designed to keep your files safe and secure. 

Looking ahead to the next decade, we recognize the significance of Web3 and the critical need to protect personal information. Our strategies align with these emerging trends, ensuring our customers are well-prepared for the challenges and opportunities that lie ahead.

Earlier this year, we shared 5 Ways To Realize The Power of Modern Tech. Read them here.

Community, Culture, And Relationships

Our commitment to supporting the local community was evident at the beginning of the school year, where we kickstarted the academic term by fulfilling Amazon wish lists for teachers. This initiative aimed to provide educators with the resources they need to create a positive learning environment.

As the year comes to a close, our custom-made Christmas boxes stand as a testament to our ongoing relationship with the community. These thoughtful gestures underline our dedication to making a meaningful impact beyond the business realm.

In 2023, our emphasis on employee development remained a top priority. Our commitment to fostering a positive culture and building strong relationships continued to guide our everyday actions. By investing in our people, we ensure a motivated and inspired team driving our success.Our commitment to education, both for ourselves and our clients, played a pivotal role in overcoming hurdles. By staying informed and offering the technical expertise needed for product deployment, we solidified new business relationships and conquered challenges.

Check out what our employees said their favorite thing about working at IT Outlet is!

Looking Forward to 2024

As we enter the new year, our mantra is clear: "Take no prisoners!" We are poised for even greater heights, building on the foundation of our 2023 successes. Our plans and goals for 2024 are ambitious, reflecting our unwavering commitment to innovation, growth, and community impact.

We express our deepest gratitude to our clients, partners, and the community for their unwavering support. Together, let's embrace the challenges and triumphs that the future holds.

Here's to a successful and transformative 2024!

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