Work Where You Love

Find a job that fits your lifestyle where you enjoy coming to work every day. At IT Outlet, we focus on building a culture that C.A.R.E’s about our employees and help each person create the most elite version of themself. When you join our team of nerds, we are putting your needs first to help you perform above and beyond.

Open Positions Available

The C.A.R.E Philosophy

Our C.A.R.E philosophy is centered around creating authentic relationships everyday. It’s a shared mentality that shows up in everything we do. When you come to work for IT Outlet, you’ll be joining an authentic team that emphasizes your success.

Why IT Outlet?

Become A Nerd You’d Love To Know

Apply Here

This position is a wonderful opportunity for someone who enjoys working with many different technologies and helping customers achieve their technology goals. Contact IT Outlet Human Resources today!

Installation and Service Technician Job Responsibilities

  • Ability to do a variety of internal and field service duties involving new installations of technology equipment
  • Install, Test, and Train end users to use a variety of technology equipment
  • Service accounts by analyzing work orders, planning daily schedules, investigating complaints and performance problems, conducting tests, and resolving issues
  • Establishes initial service by understanding system requirements, ordering and staging components, coordinating installation, and testing functionality and performance
  • Promotes positive customer experience by promptly examining complaints and identifying solutions, suggesting improved methodologies, and recommending system enhancements
  • Server as a professional representative by providing exceptional customer service.
  • Documents installation and service activities by completing forms, reports, logs, and records in paper form and through proprietary tracking software
  • Keeps all customer information confidential
  • Build, promote, and maintain good customer relations
  • Supports operational and organizational missions by completing all tasks promptly and accurately.
  • Entry Level Technology skills preferred but will train the right candidate.
  • Help Desk Support Backup

Benefits:

  • Health/Dental Benefits
  • Vacation/Holiday pay
  • Retirement plan with company match
  • Casual Dress
  • Paid Certifications
  • Fun work environment with full kitchen and game room
Apply Here

The Account Executive will be responsible for the generation of new business. This is a permanent full-time position with growth potential.

Job Responsibilities:

  • New business development and lead generation through phone calls, email and social media
  • Develop and execute a strategy for discovering and securing new business opportunities
  • Schedule and attend meetings with new accounts/prospects
  • Develop and maintain client relationships with new accounts
  • Complete projects, assignments and other duties as needed to support company objectives
  • Maintain client database with service requests, order tracking, and following up on account concerns
  • Formal quoting
  • Outbound cold calling requirements

Job Requirements:

  • Outgoing and friendly personality
  • Strong interest and desire to grow knowledge of IT and manufacturer product lines
  • Knowledge of Microsoft Word and Excel.
  • Strong interpersonal, oral and written communication skills.
  • Ambitious, dedicated, professional demeanor and strong business ethics
  • Previous experience with new business development and sales
  • 1+ years of experience in IT, Computers and Peripherals
  • Previous experience in an office or work environment, meeting deadlines, and interacting with others to complete tasks.

Preferred

  • General knowledge of IT manufacturer product lines
  • Associate/Bachelors’ degree preferred (not required).
Apply Here

This is a wonderful opportunity for someone who enjoys working with a multitude of technologies, and helping customers to achieve their technology goals. Contact IT Outlet Human Resources today!

Requirements:

  • Proficient with Microsoft Office (Word, Excel, Outlook)
  • Ability to physically install technology equipment including smartboards, TV’s, wiring and enterprise level equipment.
  • 2 year or 4 year technology related degree preferred, but not required
  • Working knowledge of server/storage preferred but not required
  • Possess a strong background in the Windows OS. Advanced knowledge of a wide range of computer systems software, applications, hardware, networking, and communications
  • Knowledge of wireless technology
  • Ability to diagnose and rectify a wide range of complex computer hardware and software problems.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to provide advanced technical assistance and comprehensive problem resolution to end users.
  • Ability to install and configure computer systems, hardware, and peripherals.
  • Knowledge of customer service standards and procedures.
  • Strong interpersonal and communication skills and the ability to work effectively in a diverse community.
  • Any IT certifications helpful, but not required
  • Attention to detail, problem solving skills and professionalism are a must
  • Experience with VMWare and virtualization preferred, but not required
  • 2 years of IT support or similar experience

Responsibilities:

  • Visiting and consulting customers with technical support both on and off site
  • Responding in a timely and professional manner to external and internal customers
  • Installing and configuring various computer, wired and wireless networking and security hardware, software and systems
  • Learning new technologies
  • Ability to document processes and notes
  • Testing, diagnosing, repairing, and refurbishing various equipment.
  • Some travel required.

Benefits:

  • Health/Dental Benefits
  • Vacation/Holiday pay
  • Retirement plan with company match
  • Casual Dress
  • Certifications
  • Fun work environment with full kitchen and game room
Apply Here